Course Outline / Agenda

8:00 – 8:30 AM
Registration and Continental Breakfast  

8:30 – 10:00 AM
Introduction and overview  
• The characteristics of successful leaders
• Leadership and stylistic diversity
• Archetypes and models

10:00 – 10:15 AM
Morning Break

10:15 AM – 12:00 PM
What effective leaders know about managing people  
• Interpersonal skills
• Communication
• Self-assessment
• Conflict resolution
• Performance evaluation
• Teambuilding skills
• Characteristics of effective teams
• Developmental stages and team dynamics

12:00 – 1:00 PM
Lunch

1:00 – 2:30 PM
Maintaining a motivated workforce  
• Role of leader as motivator
• Mentoring and coaching
• Sharing power and delegating
• Creating the entrepreneurial environment

2:30 – 2:45 PM
Afternoon Break

2:45 – 4:15 PM
Change management skills  
• The dynamics and effects of change
• Effective responses to change
• Helping employees through transitions
• Strategic decision-making

4:15 – 4:45 PM
Final Q&A

5:00 PM
Program Concludes

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